Returns + Exchanges

REFUNDS

Refunds can be given on any returned item which is sent back within 14 days of receiving, after it has been checked by our goods-in department. Please note that no refunds will be given on items that arrive to our warehouse damaged, or that have been used. Refunds will be processed only when the returned items have been received and checked by our Distribution Centre team, and may then take up to 10 business days to reach your account, depending on your bank.  When an item is returned for a refund, please note that the original shipping fees are not liable to be refunded.

REPLACEMENTS

In the unusual event that an item breaks or no longer works correctly within a warranty period, please contact our Customer Care team who will be happy to assist you in rectifying the issue. 

In the event that an item that is to be replaced is no longer in stock, a reasonable alternative will be offered to the customer.

For any questions, please contact our Customer Care team! ❤️